Contact options
Company website
Contact the company through its website
Source: buildabear.comSource checked Oct 9, 2026
Company website
Official website and contact navigation
Source: buildabear.comSource checked Oct 7, 2026
Before getting in touch
Build-A-Bear Workshop lists a telephone for Guest Experience team. Check the retailer named on your receipt.
- Identify the seller named on the receipt.
- Keep the packaging until you receive return instructions.
- For a repair, have the model and purchase date ready.
Reader reviews
Loading published reviews…
Write a review of Build-A-Bear Workshop
Describe your own experience. Keep ticket numbers, account details and private contact information out of the published text.