Contact options
HOKA’s US help center lists calls, text messages and live chat, plus separate links for returns, order status and warranty. A fit question is different from a product defect, so describe the concern clearly. Purchases made through another seller may require that seller’s return process.
Before getting in touch
HOKA lists a telephone for Customer care — US. Check the retailer named on your receipt.
- Keep the packaging until you receive return instructions.
- For a repair, have the model and purchase date ready.
- Copy the item reference from the order.
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