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Macy's

Customer Service Number

Toll-freeCompany-published number

Macys.com customer care

1-800-289-6229
United StatesDaily 8 am–10 pm Eastern
Official source Checked Oct 6, 2026

Toll-free in the listed region. Mobile airtime and international charges may apply.

Independent directory. Slow Latitudes lists contacts for Macy's. Calls go directly to the number shown.

Contact options

Credit accounts, furniture and mattresses have separately labelled contacts on the official page.

Before getting in touch

Macy's lists a telephone for Macys.com customer care. Check the retailer named on your receipt.

  • Identify the seller named on the receipt.
  • Keep the packaging until you receive return instructions.
  • For a repair, have the model and purchase date ready.

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Sources

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