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New Balance

Customer Service Number

Toll-freeCompany-published number

US customer service

1-800-595-9138
United StatesMonday–Friday 9 am–9 pm; Saturday 9 am–6 pm Eastern; closed Sunday
Official source Checked Oct 6, 2026

Toll-free in the listed region. Mobile airtime and international charges may apply.

Independent directory. Slow Latitudes lists contacts for New Balance. Calls go directly to the number shown.

Contact options

Before getting in touch

New Balance lists a telephone for US customer service. Check the retailer named on your receipt.

  • For a repair, have the model and purchase date ready.
  • Copy the item reference from the order.
  • Record the order date and delivery status.

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