Contact options
Swarovski’s contact form asks for a topic before presenting contact options, including orders, delivery, exchanges, repairs and warranty. Choose the topic that describes the purchase or product in question.
Company website
Official website and contact navigation
Source: swarovski.comSource checked Oct 7, 2026
Before getting in touch
Swarovski lists a telephone for US customer service. Check the retailer named on your receipt.
- Keep the packaging until you receive return instructions.
- For a repair, have the model and purchase date ready.
- Copy the item reference from the order.
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