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The North Face

Customer Service Number

Toll-freeCompany-published number

US customer service

1-888-863-1968
United StatesMonday–Friday 7 am–6 pm Central
Official source Checked Oct 6, 2026

Toll-free in the listed region. Mobile airtime and international charges may apply.

Independent directory. Slow Latitudes lists contacts for The North Face. Calls go directly to the number shown.

Contact options

The phone contact card states weekday hours. A separate page banner mentions Saturday hours without clearly assigning them to the telephone service.

Before getting in touch

The North Face lists a telephone for US customer service. Check the retailer named on your receipt.

  • Keep the packaging until you receive return instructions.
  • For a repair, have the model and purchase date ready.
  • Copy the item reference from the order.

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Sources

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