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Torrid

Customer Service Number

Toll-freeCompany-published number

Customer service — US

1-866-867-7431
United StatesMon–Fri 6am–7pm PT; Sat 7am–7pm PT; Sun 7am–6pm PT
Official source Checked Oct 24, 2026Indexed source

Toll-free in the listed region. Mobile airtime and international charges may apply.

Independent directory. Slow Latitudes lists contacts for Torrid. Calls go directly to the number shown.

Contact options

Torrid’s shopping help covers merchandise, deliveries and returns, with its US customer-service number shown here. Questions about the Torrid credit card follow the card issuer’s process. For an online purchase, keep the order reference beside the item or shipment you are asking about.

Before getting in touch

Torrid lists a telephone for Customer service — US. Check the retailer named on your receipt.

  • Identify the seller named on the receipt.
  • Keep the packaging until you receive return instructions.
  • For a repair, have the model and purchase date ready.

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Sources

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