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Zales

Customer Service Number

Toll-freeCompany-published number

Customer service

1-800-311-5393
United StatesMon–Fri 9am–7pm ET; Sat 10am–6:30pm ET
Official source Checked Oct 14, 2026

Toll-free in the listed region. Mobile airtime and international charges may apply.

Independent directory. Slow Latitudes lists contacts for Zales. Calls go directly to the number shown.

Contact options

For an existing repair, use the service-tracking option or have the service record ready.

Before getting in touch

Zales lists a telephone for Customer service. Check the retailer named on your receipt.

  • Copy the item reference from the order.
  • Record the order date and delivery status.
  • Identify the seller named on the receipt.

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Sources

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